Student Grievance Policy
Student Grievance Policy
The aim of SKIPS University is to foster a collaborative and supportive atmosphere among students, faculty, and staff members within the institution. Despite this, should a student feel they have been treated unfairly or in violation of their rights by the University or any of its employees- actions that contradict the University’s policies – they are entitled to file a complaint with the university in anticipation of an appropriate resolution.
A grievance can be initiated when a student perceives that due process was not adhered to correctly. For instance, if a student senses they were deprived of expressing their concern through established policy or procedural route.
Grievance Redressal Committee
The grievance redressal committee is committed to fostering and preserving an unbiased and welcoming atmosphere for all students. It addresses issues and grievances submitted by anyone concerning the functions of the organization, specifically those raised by students. The committee provides efficient solutions to these complaints using a balanced methodology.
The grievance redressal committee empowers students to voice their concerns, starting and carrying out the complaint process in line with the University rules and regulations. Regular meetings are held by this committee where they carefully scrutinize each complaint’s nature and pattern before providing appropriate resolutions.
Objectives
- To create a systematic structure within the organization to address the complaints from students and other involved parties
- To provide an unbiased and just solution for any issues raised by these stakeholders.
- To look into the root causes of discontent forms a part of this process
- To educating students about their roles and obligations is also integral to our objective.
Grievance and Redressal Cell Composition
- Grievance and Redressal Coordinator
- Member 1
- Member 2
- Non-teaching Staff Member
- Students
Redressal of Grievances
- Complaints are promptly addressed by issuing notifications and warning letters.
- The severity of the issue determines the order in which it is handled.
- Regardless of the situation, those affected are kept abreast of any actions applied.
- Safeguards are implemented within our systems to prevent a recurrence of identical issues.
- Any issues related to harassment against women or bullying will be managed by designated committees (Sexual Harassment Commitee and Anti-Ragging Commitee) according to established protocols.
